Privacy Policy

At NeuPath Physical Therapy, LLC ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.neupathpt.com (the "Site") or use our services. Please read this Privacy Policy carefully to understand how we handle your personal data.

 

Information we Collect

1.     Personal Information

  • You may choose to provide Personally Identifiable Information by contacting NeuPath Physical Therapy, LLC via contact forms, email, text messages or phone calls. This data allows you to be identified as a particular person, such as your name, address, phone number, e-mail address, or any other information you choose to provide.

  • Except as outlined in this Privacy Policy, NeuPath Physical Therapy, LLC does not collect Personally Identifiable Information (PII) about you unless you provide it voluntarily. Any PII that is collected will only be used with your consent. NeuPath Physical Therapy, LLC may retain this information for an indefinite period or for as long as permitted by applicable law.

2.     Non-Personal Information

  • Usage Data: Information about how you use our website, such as IP address, browser type, referring pages, and pages visited.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience and gather information about your browsing behavior.

How we Use Your Information

NeuPath Physical Therapy, LLC will not use or disclose to any third parties the information collected from this Website, except as provided by this Privacy Policy.

We use your information for the following purposes, but not limited to:

 1.    Personal Information

  • Provide Services: To schedule and manage appointments, deliver physical therapy treatments, and communicate with you regarding your care / answer emails and online requests.

  • Customer Support: To respond to your inquiries, provide support, and address concerns.

  • Keeping you informed about events.

  • Billing and Payments: To process payments and manage financial transactions.

NeuPath Physical Therapy, LLC will not share your Personally Identifiable Information with third parties except when you consent, it's necessary for service delivery through a third party, or it's required by law.

2.     Non-Personal Information

  • Improve Our Website and Services: To analyze website usage and improve the user experience, as well as to improve the quality of our services.

  • Marketing: To send you promotional emails, newsletters, or other marketing materials related to our services. You can opt out of these communications at any time.

  • Diagnose website issues of the Website.

NeuPath Physical Therapy, LLC may share your Non-Personal Data with third parties or permit third parties to place cookies, tags, web beacons, and other anonymous identifiers to collect additional Non-Personal Data when you browse the Website. We or other third parties may use the collected Non-Personal Data to serve advertisements and targeted advertisements to you before, during, and after your visit to the Website.

Protection of Your Information

We take the security of your personal information seriously. We implement physical, administrative, and technical measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Any information sent to NeuPath Physical Therapy, LLC by email or forms through the website is not secure and is done so on a non-confidential bias only. If you choose to send information through the Website, including email or contact form, you do so at your own risk.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences and analyze usage patterns. You can choose to disable cookies through your browser settings, but please note that some features of the website may not function properly without them.

We also use Google Analytics and other Google tools to collect information about use of the Website. Google may use and share information collected about you in accordance with the Google Analytics Terms of Use and the Google Privacy Policy. We won't merge your Personally Identifiable Information with Non-Personal Data unless you expressly consent. You can prevent Google Analytics from recognizing you on return visits by disabling cookies or by opting out of Google Analytics.

 

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You may request that we correct any inaccurate or incomplete information.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.

To exercise any of these rights, please contact us using the information provided below.

  

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

We do not knowingly collect or solicit data online from or market online to children under the age of 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

NeuPath Physical Therapy, LLC
taylor@neupathpt.com

(302) 415-3437

 

Effective Date: 1/25/2025